complaint to tour company

This letter expresses your displeasure at the
services of a tour company that did not go the places you expected, had
guides that didn’t speak your language, etc.

1234, Main Street
Boston, MA 02123

01 April, 2005

<Recipient Address Goes Here>

Hello,

<time you took tour> <travelers> took <kind of tour>
through <agency name>. <I/We> <was/were> very
dissatisfied with the quality of the tour, and would like to inform you
of the problems.

<description>

I feel that the tour was badly misrepresented by <agency name>,
and I think <I/We> <am/are> entitled to some sort of
compensation, such as a partial refund. Please contact me as soon as
possible to discuss how we may resolve this unpleasant situation.

Thank you for your attention to this matter.

Regards,

Jim Karter

encl: <List of enclosed items goes here>