complaint overcharged for hotel stay
This letter informs a hotel that you believe you were overcharged for your room during a recent stay.
1234, Main Street
Boston, MA 02123
01 April, 2005
<Recipient Address Goes Here>
Hello,
<time of your stay>, <people who stayed at the hotel>
stayed at <hotel name>. And while <I/we> enjoyed
<my/our> stay, I realized after departing that <I/we> were
overcharged for the <room/rooms> by <$ amount>.
I believe if you check your records, you will see that <I/we>
stayed for <number of nights> in <room/rooms> that were
listed at <room rate>. That should have brought the bill to <$
correct amount>. Instead, the bill presented to <me/us> was
for <$ actual bill amount>.
Please contact me as soon as possible to discuss this matter and
arrange a refund or credit if necessary. Thank you for your attention
to this matter.
Regards,
Jim Karter
encl: <List of enclosed items goes here>