complaint lost luggage

This letter informs an airline that your luggage was damaged or lost in transit.

1234, Main Street
Boston, MA 02123

01 April, 2005

<Recipient Address Goes Here>

Hello,

<time of flight>, <people flying> <was/were> booked
on flight <flight number> for <destination>, flying out of
<airport name>. Upon my arrival in <destination>,
<I/we> discovered that <my/our> luggage had been
<problem with luggage>.

<description>

To date, <I/we> have not received any sort of compensation from
<airline name> for the cost of <purchases>. I would like to
speak with someone as soon as possible about resolving this unpleasant
situation. You may reach me at <phone number>.

Thank you for your attention to this matter.

Regards,

Jim Karter

encl: <List of enclosed items goes here>