Sample Letters

This letter complains to an online service that you are continually cut off in the middle of your online session.

1234, Main Street
Boston, MA 02123

01 April, 2005

<Recipient Address Goes Here>

Hello,

I became a customer of <company name> <time you became a
customer>, and have had no problems with your
<Internet/online> service. However, I have recently experienced
constant problems being cut off suddenly in the middle of an online
session.

<description>

This type of constant cutoff is a major inconvenience, and I’m
concerned that it might be <possible effect>. Please contact me
and let me know if there is something I can do to prevent these cutoffs
from happening again. Thank you very much.

Regards,

Jim Karter

encl: <List of enclosed items goes here>