Sample Letters

This letter is your second to the car dealer
who recently sold you a vehicle that is having problems right out of
the gate. In this follow-up, feel free to express some irritation at
not receiving a reply.

1234, Main Street
Boston, MA 02123

01 April, 2005

<Recipient Address Goes Here>

Hello,

<date of first letter> I sent you a letter regarding my
dissatisfaction with the <vehicle name, year, etc.> I purchased
from your dealership <date of purchase>. The problems I have been
experiencing with <problems with car> have continued, and I have
yet to hear from you or any <dealership name> representative.

Please contact me immediately upon receiving this letter. I am
thoroughly unhappy with this vehicle, which in my opinion is defective
and should be replaced by <dealership name> and <car
manufacturer> at no cost to me and without delay.

I will expect to hear from you within the next week so that we may
resolve this problem to the satisfaction of all parties. Thank you.

Regards,

Jim Karter

encl: <List of enclosed items goes here>